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Downtime

Third-party downtime

Jun 14, 2025 at 11:00pm UTC
Affected services
Whitelist(s)
Product API

Resolved
Jun 15, 2025 at 08:30am UTC

The issue is now resolved, thank you for your patience.

Updated
Jun 14, 2025 at 11:25pm UTC

A temporary method to allow whitelists has been activated while we await contact regarding this issue.

Created
Jun 14, 2025 at 11:00pm UTC

Our third-party database provider, MarcSync, has experienced some downtime. We're expecting full service to be restored by tomorrow.